promo_en
Sales Techniques

Objective: Help executives understand new sales techniques for closing successful and mutually beneficial deals.

Target audience: Executives involved in sales and people who want to enrich their knowledge with the new trends in sales techniques.


Topics to be discussed:

  • The sale stages
    • Preparation
    • Approach – Open
    • Closing a sale
  • Presentation - Handling Objections
  • Reasons for Objections
    • Advantages of Objections
  • Characteristics of Successful Selling
  • The gap in quality service
    • The 5 'gaps' in service

  • Ways of Communication
    • Body Language
    • Verbal vs. Non Verbal Communication
  • Handling Problems & Complaints
  • How to handle cold sales
  • Finding new customers
  • Identify the real needs of the customer
  • The characteristics of good and bad telephone voice
  • 7 Reasons why people do not listen
  • Handling Complaints
  • Teamwork
  • Customer Categories
    • Unfaithful
    • Talkative
    • Silent
    • Undecided-Hesitant
    • Complaining
    • Persistent
    • Enthusiastic
    • Indifferent
    • Bluffer
    • Polite
    • Rationalist
    • Analytic
    • Authoritative
    • Dynamic

Duration: 8 hours

 
GreekEnglish (United Kingdom)
Life Self Coaching Services

NEWSLETTER

Sign up to our newsletter for our latest news and life self coaching tips!

CALENDAR

Last month May 2018 Next month
S M T W T F S
week 18 1 2 3 4 5
week 19 6 7 8 9 10 11 12
week 20 13 14 15 16 17 18 19
week 21 20 21 22 23 24 25 26
week 22 27 28 29 30 31

Mood for Thought

Take the free VIA Survey - Get free strengths profile

FOLLOW US

More Info

Useful Links

...More >>

Send it to a friend

..Send web site >>