COACHING SKILLS FOR LEADERS
Build successful and long-term relationships with their internal, as well as, with their external stakeholders.
Build successful and long-term relationships with their internal, as well as, with their external stakeholders.
Objective: To help Executives/Project Leaders/Coaches to enhance their everyday interaction with their Team and Clients by applying Coaching Skills and Effective Methods of Communication, in order to build successful and long-term relationships with their internal, as well as, with their external stakeholders.
Target Audience: Executives/Project Leaders/Coaches
Key Topics:
Understand what Coaching is and isn’t
Being a Coach vs. using Coaching Skills
Creating Awareness
Inner Game
Management Competencies Wheel
Be an Observer
Adapting your coaching to individual Customer Needs based on your personal Character Strengths
Communicating
Perception
Body Language
Modes of Listening Skills
Internal Listening
Focused Listening
Global Listening
Giving Feedback
Asking Questions
Closed
Leading
Open
NVC Process
Appreciative Feedback
Developmental Feedback
Corrective Feedback
Reframing
Designing Actions
Using Coaching Models
Strategy Map
G.R.O.W. Model
S.M.A.R.T. Method
Mirroring
Summaries
Establishing Trust & Intimacy with the Internal & External Customer
Blended Action Learning Phases:
Phase I: “Coaching Skills for Leaders” Workshop
Phase II: Personal Coaching Sessions (One-to-One)
Phase III: Coaching Sessions Observation
Phase IV: Feed forward Coaching Sessions (One-to-One)
Phase V: Follow-up/Peer Coaching Sessions
How you will benefit: